Refund Policy

Returns & Refunds Policy

SECTION 1 – Digital Products

All Kidlea products are delivered as instant digital downloads. Because these are non-physical files, we generally don’t accept returns once a file has been downloaded.

However, your satisfaction is important to us. If you experience a problem with your file (such as a corrupted link, missing pages, or technical issues), please contact us via our Contact Us page, and we’ll happily resolve it by sending you a fresh file.

SECTION 2 – Refunds

We want you to love your Kidlea purchase. If you’re not satisfied, you may request a refund within 14 days of purchase. Refunds may be granted if:

  • The product file is faulty or inaccessible.

  • You accidentally purchased the same product twice.

  • You contacted us within 14 days of your order.

Refunds will not be offered if:

  • You simply changed your mind after downloading the product.

  • You no longer have a use for the product.

  • You found a similar item elsewhere at a lower price.

All refunds will be processed back to your original payment method within 5–10 business days.

SECTION 3 – Need Help?

If you’re unsure about anything or are having trouble accessing your downloads, please reach out via our Contact Us page. We aim to respond within 24–48 business hours (Mon–Fri).

Thank you for shopping with Kidlea — your support means the world to us 💛